KBS Leap: Business Transformation

Client Situation and need:

• Client is a leading banking and financial services operating India with sales force of 10000+
• They need to add more people in sales in order to push sales.
• Their sales force attrition rate is high (>3% per month)
• Client had following needs:
  • Improve sales per person
  • Reducing attrition
  • Fast recruit and fast training

Our Approach

Benefits delivered

• Productivity improved by 50% in 1 year
• Better engagement of people due to involvement in improvement processes. Attrition rate reduced to < 2%
• Recruitment turnaround time reduced to 30 days
• Standard on=boarding training module rolled out of 5 days duration